Richard Cotton
I am a marketing and customer management and analysis consultant; I have over 25 years experience of implementing marketing solutions and business processes to support world class customer value management.
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International Mobile Telecommunications
Co-ordinated devlopment of key CVM initiatives across 12 companies in 3 continents.
"I like the way you explain things"
"It was a distinct pleasure working with Richard"
UK Utilities
Created succesful proof of concept prototype for direct customer communications and developed inhouse capability from standing start.
